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Week-13: Anticipating Tomorrow: Trends and Innovations Shaping The Future of Customer Experience (CX) for Restaurants, Cafe’s, and Coffee Shops
Customer Experience(s) (AKA CX(s)) Elevate Your Customer Experience (CX): Week-13 of the 13-Week Roadmap Anticipating Tomorrow: Trends...

Paul Thurston
Jun 34 min read
3 views
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Week-12: Continuous Improvement: Creating a Culture of Ongoing Customer Experience (CX) Excellence
Customer Experience(s) (AKA CX(s)) Elevate Your Customer Experience (CX): Week-12 of the 13-Week Roadmap Continuous Improvement: ...

Paul Thurston
May 274 min read
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Week-11: Customer Loyalty: Creating Repeat Business and Brand Ambassadors
Customer Experience(s) (AKA CX(s)) Elevate Your Customer Experience (CX): Week-11 of the 13-Week Roadmap Building Customer Loyalty:...

Paul Thurston
May 204 min read
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Week-10: Social Media Mastery: Building Relationships and Engaging Your Online Community
Customer Experience(s) (AKA CX(s)) Customer Experience(s) (AKA CX(s)) Elevate Your Customer Experience (CX): Week-10 of the 13-Week...

Paul Thurston
May 134 min read
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Week-9: Seamless Connectivity: The Impact of Reliable Wi-Fi on Your Customer Experience (CX)
Customer Experience(s) (AKA CX(s)) Elevate Your Customer Experience (CX): Week-9 of the 13-Week Roadmap Seamless Connectivity: The...

Paul Thurston
May 64 min read
5 views
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Week-8: Menu Engineering for Customer Satisfaction and Increased Profits
Customer Experience(s) (AKA CX(s)) Elevate Your Customer Experience (CX): Week-8 of the 13-Week Roadmap Menu Engineering for Customer...

Paul Thurston
Apr 294 min read
14 views
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Week-7: The Power of Feedback: How to Listen, Learn, and Improve Your Customer Experience (CX)
Customer Experience(s) (AKA CX(s)) Elevate Your Customer Experience (CX): Week-7 of the 13-Week Roadmap The Power of Feedback: How to...

Paul Thurston
Apr 224 min read
10 views
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Week-6: Tech-Savvy Service: Leveraging Technology to Enhance the Customer Journey
Customer Experience(s) (AKA CX(s)) Elevate Your Customer Experience (CX): Week-6 of the 13-Week Roadmap Tech-Savvy Service: Leverage...

Paul Thurston
Apr 154 min read
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Week-5: Handling Difficult Customers: Strategies for Turning Challenges into Opportunities
Customer Experience(s) (AKA CX(s)) Elevate Your Customer Experience (CX): Week-5 of the 13-Week Roadmap Handling Difficult Customers: ...

Paul Thurston
Apr 85 min read
8 views
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Week-4: Setting the Stage: Creating an Ambiance That Delights Your Customers
Customer Experience(s) (AKA CX(s)) Elevate Your Customer Experience (CX): Week-4 of the 13-Week Roadmap Setting the Stage: Creating an...

Paul Thurston
Apr 14 min read
8 views
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You may ask! What is the outlook for Q2 of 'Y2K+TWENTY-FIVE' and will we see a return of the...
T-MARKET.INFO You may ask! What is the outlook for Q2 and the remainder of 'Y2K+TWENTY-FIVE' and more specifically will we see a return...

Paul Thurston
Mar 315 min read
21 views
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Week-3: Streamlining Operations: Reducing Wait Times and Enhancing Customer Flow
Customer Experience(s) (AKA CX(s)) Elevate Your Customer Experience (CX): Week-3 of the 13-Week Roadmap Streamlining Operations:...

Paul Thurston
Mar 254 min read
8 views
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Week-2: Empowering Your Team: Proven Training Techniques for Outstanding Service
Customer Experience(s) (AKA CX(s)) Elevate Your Customer Experience (CX): Week-2 of the 13-Week Roadmap Empowering Your Team: Proven...

Paul Thurston
Mar 184 min read
4 views
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Week-1: Building a Customer-First Culture: The Cornerstone of Restaurant, Cafe, and Coffee Shop Success
Customer Experience(s) (AKA CX(s)) Elevate Your Customer Experience (CX): Week-1 of the 13-Week Roadmap Building a Customer-First...

Paul Thurston
Mar 114 min read
26 views
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Introducing Elevate Your Customer Experience (CX): Your 13-Week Guide to Customer Experience Mastery for Culinary Establishment Success
Customer Experience(s) (AKA CX(s)) Customer Experience (CX) Elevate Your Customer Experience (CX): Your 13-Week Guide to Culinary...

Paul Thurston
Mar 43 min read
34 views
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Quick Cup, Big Smile: A Coffee Shop Customer Experience (CX) Win in the Tri-State Rush
Customer Experience(s) (AKA CX(s)) Customer Experience (CX) Quick Cup, Big Smile: A Coffee Shop Customer Experience (CX) Win in the...

Paul Thurston
Feb 283 min read
33 views
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Not a Great Customer Experience (CX)
Customer Experience(s) (AKA CX(s)) Customer Experience (CX) Not a Great Customer Experience (CX) I had an experience at a local...

Paul Thurston
Feb 183 min read
48 views
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Welcome to our newest Blog Category: Customer Experience (AKA CX)
Customer Experience(s) (AKA CX(s)) Welcome to the... Customer Experience Revolution! In today's competitive landscape, simply having a...

Paul Thurston
Feb 42 min read
64 views
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You may ask! What is the 'OUTLOOK' FOR 'Y2K+TWENTY-FIVE' and will we see a 'CONTINUATION' of the 'BULL-MARKET' that we have seen for several years now in the major market indices or will we see a...
You may ask! What is the outlook for 'Y2K+TWENTY-FIVE' and will we see a 'CONTINUATION' of the 'BULL-MARKET' that we have seen for...

Paul Thurston
Jan 14 min read
52 views
0 comments


You may ask! How was Y2K+24 with regard to the MAJOR MARKET INDICES? You may ask! What is the 'FUTURE OUTLOOK' for the 'MAJOR MARKET INDICES'? You may ask. How good were the Y2K+20's thus far?
You may ask! How was Y2K+24 with regard to the... MAJOR MARKET INDICES? You may ask! What is the... 'FUTURE OUTLOOK' for the... MAJOR...

Paul Thurston
Dec 31, 20244 min read
47 views
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