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Week-13: Anticipating Tomorrow: Trends and Innovations Shaping The Future of Customer Experience (CX) for Restaurants, Cafe’s, and Coffee Shops
Customer Experience(s) (AKA CX(s)) Elevate Your Customer Experience (CX): Week-13 of the 13-Week Roadmap Anticipating Tomorrow: Trends...
Paul Thurston
Jun 34 min read
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Week-12: Continuous Improvement: Creating a Culture of Ongoing Customer Experience (CX) Excellence
Customer Experience(s) (AKA CX(s)) Elevate Your Customer Experience (CX): Week-12 of the 13-Week Roadmap Continuous Improvement: ...
Paul Thurston
May 274 min read
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Week-11: Customer Loyalty: Creating Repeat Business and Brand Ambassadors
Customer Experience(s) (AKA CX(s)) Elevate Your Customer Experience (CX): Week-11 of the 13-Week Roadmap Building Customer Loyalty:...
Paul Thurston
May 204 min read
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Week-10: Social Media Mastery: Building Relationships and Engaging Your Online Community
Customer Experience(s) (AKA CX(s)) Customer Experience(s) (AKA CX(s)) Elevate Your Customer Experience (CX): Week-10 of the 13-Week...
Paul Thurston
May 134 min read
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Week-9: Seamless Connectivity: The Impact of Reliable Wi-Fi on Your Customer Experience (CX)
Customer Experience(s) (AKA CX(s)) Elevate Your Customer Experience (CX): Week-9 of the 13-Week Roadmap Seamless Connectivity: The...
Paul Thurston
May 64 min read
5 views
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Week-8: Menu Engineering for Customer Satisfaction and Increased Profits
Customer Experience(s) (AKA CX(s)) Elevate Your Customer Experience (CX): Week-8 of the 13-Week Roadmap Menu Engineering for Customer...
Paul Thurston
Apr 294 min read
14 views
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Week-7: The Power of Feedback: How to Listen, Learn, and Improve Your Customer Experience (CX)
Customer Experience(s) (AKA CX(s)) Elevate Your Customer Experience (CX): Week-7 of the 13-Week Roadmap The Power of Feedback: How to...
Paul Thurston
Apr 224 min read
10 views
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Week-6: Tech-Savvy Service: Leveraging Technology to Enhance the Customer Journey
Customer Experience(s) (AKA CX(s)) Elevate Your Customer Experience (CX): Week-6 of the 13-Week Roadmap Tech-Savvy Service: Leverage...
Paul Thurston
Apr 154 min read
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Week-5: Handling Difficult Customers: Strategies for Turning Challenges into Opportunities
Customer Experience(s) (AKA CX(s)) Elevate Your Customer Experience (CX): Week-5 of the 13-Week Roadmap Handling Difficult Customers: ...
Paul Thurston
Apr 85 min read
8 views
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Week-4: Setting the Stage: Creating an Ambiance That Delights Your Customers
Customer Experience(s) (AKA CX(s)) Elevate Your Customer Experience (CX): Week-4 of the 13-Week Roadmap Setting the Stage: Creating an...
Paul Thurston
Apr 14 min read
8 views
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Week-3: Streamlining Operations: Reducing Wait Times and Enhancing Customer Flow
Customer Experience(s) (AKA CX(s)) Elevate Your Customer Experience (CX): Week-3 of the 13-Week Roadmap Streamlining Operations:...
Paul Thurston
Mar 254 min read
8 views
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Week-2: Empowering Your Team: Proven Training Techniques for Outstanding Service
Customer Experience(s) (AKA CX(s)) Elevate Your Customer Experience (CX): Week-2 of the 13-Week Roadmap Empowering Your Team: Proven...
Paul Thurston
Mar 184 min read
4 views
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Week-1: Building a Customer-First Culture: The Cornerstone of Restaurant, Cafe, and Coffee Shop Success
Customer Experience(s) (AKA CX(s)) Elevate Your Customer Experience (CX): Week-1 of the 13-Week Roadmap Building a Customer-First...
Paul Thurston
Mar 114 min read
26 views
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Introducing Elevate Your Customer Experience (CX): Your 13-Week Guide to Customer Experience Mastery for Culinary Establishment Success
Customer Experience(s) (AKA CX(s)) Customer Experience (CX) Elevate Your Customer Experience (CX): Your 13-Week Guide to Culinary...
Paul Thurston
Mar 43 min read
34 views
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