A MESSAGE ABOUT CUSTOMER EXPERIENCE (CX)
Founder & CEO
“Hello! My name is Paul Thurston."
"I am the Founder and CEO of T-Marketing.”
"I am a marketing and customer experience advocate."
"As you may know, customer experience is one of if not the most important components of any business with regard to the delivery of its products and services. If you have and maintain an amazing customer experience with the various customer touch points that the prospects and customers of your organization experience then you will have success bringing them in as customers if they are prospects and keeping them as customers if they are already customers."
"Delivering an amazing customer experience is not going away and that's where we come in as our goal is helping you, your employees, and your organization deliver and maintain consistently amazing customer experiences to your prospects, customers, and or clients."
"Since founding T-Marketing over six years ago I have witnessed the amazing culture and business practices of Japan at times on a daily firsthand basis. Through my travels to and from and even since before founding T-Marketing, I experienced the brilliance and energy that the people of Japan bring to each customer interaction and business setting."
"It is the Japanese emphasis on being expressive and aware of the customer that is most amazing, and T-Marketing wants to bring that to you, your organization, and your prospects, customers, and or clients."
"It is T-Marketing's goal to help you and your organization deliver the most consistently amazing customer experience possible while keeping you informed and current about the practices of your business while at the same time keeping you and your organization competitive."
"Along the way T-Marketing will again keep you informed about your organization's current business practices and uncover what may or may not be affecting your bottom line with suggestions and solutions for potential ways to improve the customer experience for maximum profitability."
"Can I interest you in improving your organization through exceptional customer experience?"
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Be well and stay well. All the Best…
Paul L. Thurston
Founder and CEO