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Quick Cup, Big Smile: A Coffee Shop Customer Experience (CX) Win in the Tri-State Rush
Customer Experience(s) (AKA CX(s)) Customer Experience (CX) Quick Cup, Big Smile: A Coffee Shop Customer Experience (CX) Win in the...

Paul Thurston
Feb 283 min read


Not a Great Customer Experience (CX)
Customer Experience(s) (AKA CX(s)) Customer Experience (CX) Not a Great Customer Experience (CX) I had an experience at a local...

Paul Thurston
Feb 183 min read


Welcome to our newest Blog Category: Customer Experience (AKA CX)
Customer Experience(s) (AKA CX(s)) Welcome to the... Customer Experience Revolution! In today's competitive landscape, simply having a...

Paul Thurston
Feb 42 min read


As of today we begin our journey of...
Customer Experience(s) (AKA CX(s)) Beginning the Journey As of today we begin our journey of discussing and creating the most amazing...

Paul Thurston
May 14, 20232 min read
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