Service Description

Meet with a Customer Experience Adviser today! During the Customer Experience Audit (CX Audit) we evaluate the entire customer experience and grade each aspect of the organization sales cycle and then report findings and suggestions in the form of an action plan to management and or shareholders so they can be confident in the processes pertinent to the success and profitability of the organization. We evaluate the entire sales process from initial customer interaction and customer service to post sale customer interaction and customer service and leave nothing left out, so you are rest assured that each part of your machine works efficiently together to maximize profits, minimize waste and provide the most outstanding customer experience possible! As part of the Customer Experience Audit Plan (CX Audit Plan) you and your organization will be assigned a Customer Experience Adviser. It is the role of the Customer Experience Adviser to assist you through the Customer Experience Audit (CX Audit) which can be an ongoing engagement or over a specified duration of time. It is the role of the Customer Experience Adviser to perform the initial consultations which include a situation analysis session, goals and objectives session and action plan session. In essence the Customer Experience Adviser is your guide through the entire Customer Experience Audit (CX Audit). *Note: The start of the Customer Experience Audit (CX Audit) begins with a consultation between a representative or representatives of the client organization and a Customer Experience Adviser. **Note: It should be noted that the Customer Experience Audit (CX Audit) can be an ongoing engagement or can be of a specified duration of time. Did we tell you there is an added benefit to the service? Well, there is so contact us today and we will set up to meet and if you want to take it one step further, we welcome the opportunity to be your track for reaching your organizational goals!

Cancelation Policy

As a courtesy please call 1-848-202-3145 to reschedule or cancel no later than 4:00pm the day before the scheduled appointment. Thank You!

Contact Details